Return Policy

If for any reason you are unsatisfied with or simply no longer need your item, we happily accept returns within 30 days of purchase, as long as the item remains in the same condition and packaging as it was received.  If there was an error with your order such as a shipping mistake or defective item, return shipping is free. If you are requesting a return due to customer preference or error, you are responsible for return shipping (at our discounted rate), in addition to a restocking fee of 10% of the item price. If you wish to exchange your item for another, the restocking fee may be waived.

Some of the common alterations to the wheel that void the return policy are, but not limited to:

• Mounting the wheel to a tire;
• Mounting the wheel to a vehicle;
• Installing a valve stem on the wheel; 
• Installing wheel weights to the wheel; 
• Painting or sanding; 
• Damage from an attempted installation or balancing. 

Items must be returned in the original packaging.  To request an RMA, please contact our Customer Care Team to set up an RMA at (877) 788-8283 or by email at support@wheelership.com.  You will be asked to provide photographs of the merchandise and packaging. Once an RMA is approved, a return label will be sent via email, and the package will need to be dropped off at a local UPS/FedEx facility, UPS/FedEx Authorized Shipping Outlet, or with a UPS/FedEx driver. 

There may be some variations in packaging materials. If you have questions about how to safely package your return, please call our Customer Care Team at (877) 788-8283 to get assistance from our expert staff.